Goals Insight - Insights E-zine

February 2010

Volume VIII, Number 2

In this E-Zine:
  A Few Notes From Cheryl
  Feature Article
  Upcoming Workshops and Teleclasses
  About Cheryl and Goals InSight

Insights Archives


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Additional Resources:
  Goals InSight website
  2010 Workshop Schedule
  Client Successes

Contact Information:

Cheryl Mann, MBA, CPCC
President / Certified Coach
Goals InSight
Team/Department Coaching, Group Facilitation and Workshops
Contact us

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A Few Notes From Cheryl

Feeling the Love: This month is Valentine’s Day, a holiday designed to remind us about love, gratitude and appreciation for all of the relationships and people that are in our lives. To that end, I want to thank each and every one of you who work with us, have fun with us, attend our workshops, read our e-newsletter and continue referring us to your friends and colleagues, as this is how we continue to grow and better serve you. Thank you!

Upcoming February Teleclass:  ““Jump Start Your Team to Success in 2010”: Since we launched the new “Jump Start” program for teams who want to improve productivity and positivity aspects of their team in a short amount of time, many of you have asked for details about the program. On February 24, we will discuss how you can “Jump Start Your Team to Success in 2010”, This will be a primer to learn more about the elements most teams need for success, and will also include details about our Jump Start program for those of you thinking about getting help for your teams. See below and our Speaking page for details and to register!

Warmest regards,


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Feature Article:  How Often is Your Team Feeling the Love?

IIt’s getting close to Valentine’s Day, a holiday that helps us remember to acknowledge all of the meaningful relationships in our lives – our friends, family members, children, significant other, as well as work colleagues.

You might be thinking “work colleagues, too?” Yes! In last month’s InSights, I wrote about the ways in which your team can enhance its relationships to support the work you do (click HERE if you missed the January InSights edition). In honor of Valentine’s Day, and because this topic is so important to a team’s effectiveness, this month InSights will go deeper with that topic.

When many teams who need help first call us, they tell us that they have forgotten the importance of celebrating their successes and acknowledging each other’s contributions. For those of you who are currently in transition and/or not working with a team in a work setting, feel free to utilize these concepts with your “team” at home (family, friends, etc.).

What are the benefits of expressing appreciation on your team?

Imagine a work environment where team members frequently slow down long enough to express their gratitude and appreciation for each other’s contributions...and, as a result, they are actually more productive for your company and also enjoy their work….wow! Is this reality or fantasy? It actually IS possible!

Case study example:

Below are just some of the benefits that I’ve seen with a team that we recently worked with. This team came to us fragmented, in conflict and having significant productivity challenges because they didn’t trust each other and had a tremendous lack of camaraderie. After just four months of focused team development work on their relationships and interactions with each other, this team started more frequently expressing their appreciation, and yielded these team benefits below:

  • Started enjoying their work together (they no longer dreaded project team meetings!)
  • Became more supportive of each other’s efforts and started periodically saying to each other “I’m swamped too but I see that you really need help – what can I do to help you?”
  • Experienced significantly greater levels of camaraderie and trust (this team started scheduling after-work outings together to get to know each other better, which NEVER happened in the past!)
  • Saw intense conflict dissipate and conflict that periodically arises now is handled promptly and appropriately
  • Significantly increased their levels of productivity and positivity, which has been noticed by many others in the organization

The above case study is just one example of a team - I can tell you that the benefits this team has achieved have also been yielded by other teams, too – which means that it is possible for YOUR team as well!

Here are Some Questions for You to Explore With Your Team:

  1. In what ways do we show our appreciation toward each other?
    Many teams take the time to acknowledge each other’s contributions on a regular basis, through phone or face-to-face conversations, thank you cards, e-mails, etc.

How does YOUR team currently do this – in what ways? And, are team members general or specific with their kudos? E.g. saying “I really appreciate how you met that critical project milestone yesterday – thanks for staying late last night to finish it!” will have much more of an impact on your colleague than something as general as “great job yesterday!”

  1. How often do we take the time to show our appreciation toward each other?

How often does your team do this? When a team first calls us for help, we find they typically don’t show their appreciation for each other often enough to have an impact. Of course, there doesn’t need to be a regular schedule (unless you want to create that!) – your team can and should show their appreciation with each other whenever it makes sense to do so. The important factor to remember here is that your team members make this a priority, in order to yield the benefits for your team (see “benefits” above).

  1. What is the impact when we show appreciation toward our colleagues?
    This is different for everyone because we are each unique. However, in my experience, when we express heartfelt, genuine appreciation and gratitude, it typically makes us feel good inside and helps us feel more connected with the person(s) we are expressing it to. For the person(s) on the receiving end, it can have a similar effect. This is called “softening of the emotional field” between people and can actually result in a significant dynamic change between two human beings (or a group/team), because the people involved become more “real” and “human” with each other.
  1. What will we as a team do differently moving forward to express our appreciation?
    This is where the rubber meets the road…after discussing with your team, it’s time for your team to commit to some specific intentions and next steps moving forward!

I hope this article provided some helpful tips for you and your team! We always appreciate your feedback and love to hear how you implement these tips, so feel free to let us know.

As always, if your team needs some help or you’re not sure how team development could make a difference for your team, we’d be happy to set up a complimentary consultation. We’re here to help!

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Upcoming Workshops

"New Year, New Opportunities: Jump Start Your Team to Success!"

2010 Teleclass Series

Wednesday, February 24, 2010

12:00 noon - 1:00 pm Pacific / 3:00 pm - 4:00 pm Eastern

During this teleclass, you will learn how to:

  • To help your team start the new year off energized and positioned for success
  • Creating and utilizing a common vision and rules of engagement will ensure your team is working together cohesively
  • The Goals InSight Jump Start program can immediately jump start your team toward improved performance and stay in higher efficiency mode after the program ends

For more details and to register click HERE


"Reduce Project Stress and Complications:
Critical Communication Factors Beyond the Project Plan"

Project Management Institute – San Francisco Bay Area Chapter
Wednesday, August 18, 2010

5:30 to 9:00 pm

Sir Francis Drake Hotel – 450 Powell Street, San Francisco, CA

In order to successfully execute on project deliverables, project management professionals must rely on their teams to function at full capacity to achieve needed results - high-performing teams which have achieved highly-effective modes of communicating are critical! Special tools such as team agreements, understanding how to avoid non-toxic behaviors and many other communication tools for success create these effective communication dynamics.

For more details and to register click HERE


Team Building Events and Off-Site Meetings:

Could your team use some help to be more cohesive?
Is it time to enhance your team's relationships and productivity?

Some teams know that something isn't working, but they don't know exactly what that is or how to improve it. Some organizations hold team building seminars and employee retreats because they know it's time to enhance their teams' productivity and relationships. Do either of those statements describe you/your team? If so, and if you haven't already contacted us to discuss your needs, feel free to give us a call to see if we can help you.

We offer a variety of programs to enhance the performance of your teams as well as improve the ways in which your teams interact, so we invite you to visit our Team Building, Training and Seminar page. This is a great way to show appreciation for your team and enhance their productivity, thereby improving the bottom line for your organization!

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About Goals InSight

Goals InSight helps organizations achieve their desired results in the following ways - click on any of the links for details:

If you know someone who could benefit from our offerings, would you please forward this e-newsletter with your recommendation?  We appreciate your referrals, as this is how we continue to grow and evolve – thank you in advance!

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