Goals Insight - Insights E-zine

Octoberr 2009

Volume VII, Number 10

In this E-Zine:
  A Few Notes From Cheryl
  Feature Article
  Upcoming Workshops and Teleclasses
  About Cheryl and Goals InSight

Insights Archives


New Subscribers
Click Here


Additional Resources:
  Goals InSight website
  2008 Workshop Schedule
  Client Successes

Contact Information:

Cheryl Mann, MBA, CPCC
President / Certified Coach
Goals InSight
Team/Department Coaching, Group Facilitation and Workshops
Contact us

Forward to a Friend

A Few Notes From Cheryl

October Teleclass:  Please join us for this month’s teleclass on October 28 at 12:00 noon Pacific Time / 3:00 pm Eastern Time for “Elephants in the Room:  Prevent a Herd of Unaddressed Issues from Stampeding Your Team’s Success!” See details and registration below or on our Speaking page.

New Teleclass Added in November:   We just added a BONUS teleclass to this year’s series (the last teleclass of 2009) - mark your calendar for Wednesday, November 18 at 12:00 pacific / 3:00 eastern: “Speed it up by Slowing Down: Harness the Hidden Power of Mindfulness to Improve Your Team’s Productivity!” Does this sound counter-intuitive? Teams all over the world are slowing down to become more mindful, and are actually becoming more productive as a result. Details and registration are on our Speaking page - be sure to sign up now to save your space!

New Program Announcements:   In case you missed the recent special announcement, click HERE to learn about two new programs, Jump Start and Team Tune Up, that we’ve created based on the feedback you’ve shared with us about the needs of your team!

Feature Article:   As you may recall from last month, we’re sharing with you a three-part leadership article series that I wrote recently that was published in the Healthcare Financial Management Association (HFMA)’s membership newsletter. The topic is one that many of you have told us you’ve been grappling with these days: “How to Increase Team Productivity Despite Budget Cuts.” I wanted you to benefit from this information as well – enjoy Part 2 of 3!

Warmest regards,


return to top

Feature Article:  3 Tips to Increase Your Team’s Productivity Despite Budget Cuts - Tip #2

As you may recall from last month’s edition of InSights, this article is part two of a three-part series covering the 3 tips to increase your team’s productivity despite budget cuts!

Last month’s issue focused on the importance of tip #1:  Improve productivity by learning how to improve team relationships.

This time, we will explore tip #2:  Teach your team how to do more with less.

There are many different ways that you can help your team learn how to maximize their efficiencies with fewer resources. Of course, the solutions you choose will depend on your team’s particular situation, as there is never a “one size fits all” solution. Here are a few ideas:

A:   Clarify your specific resource situation - What are the specific resources that are not currently available due to budget cuts or other circumstances. Fewer human resources? Fewer capital resources? Others? Remember that in your role, you may have more access to specific resource information than your team members, which makes it even more critical that your team understands very clearly what the specific situation is. Until those specifics are shared and discussed with the team, it can often feel like a lot of general overwhelm and stress for your team members.

B:   Talk about the resource situation with your team so that everyone is on the same page - You could say something along the lines of “We’ve all been feeling the pinch of having fewer team members and you’ve been asking when we will be able to fill those positions, so I thought it would be helpful for us to talk specifically about what these next six months will look like for our team so that we’ll all be on the same page together.” Remember that in the absence of information, it’s human nature for team members to make up information – so, prevent “what if-ing,” gossip and misunderstandings on your team by proactively talking with your team about the current situation. During these conversations, give your team the opportunity to express their feelings about the situation, whatever those feelings might be (e.g. frustration, stress, or disappointment). After they’ve had a chance to vent their feelings, encourage the team to move on to creating solutions together.

C:   Encourage “glass half full” perspective - Talk with your team about the resources that the team DOES have. You can help your team see that things are not all doom and gloom by acknowledging all of the resources that the team DOES have. There are always things to be grateful for, and the more you can help your team identify these things, the easier it will be for them to start focusing on the positive aspects of their work together. This type of shift helps a team move from focusing on survival to long-term success, using a “glass half full” vs. “glass half empty” mindset. This technique will also help your team focus on their relationships and build camaraderie, as they start to realize that they DO have a choice in how they perceive their current situation.

D:   Help your team stay focused - Here’s a specific team example that may give you some ideas for your own team.

Case study:

A management team we worked with recently was having trouble keeping up with the numerous new client and IT initiatives that needed to be implemented, both short and long term, combined with their ongoing roles as well as additional new initiatives that often came from the executive suite. This team felt like they were constantly putting out fires without the time and energy to do anything well (sound familiar?).

During their team development program, this team created an agreement with each other that said they would start “focusing on the vital few” projects. In other words, this team chose to do fewer things with bigger impact (highest priorities that yielded measurable results), rather than trying to continually take on more and more (with fewer resources), which was propelling them further down the burnout path.

Using this technique allowed the team to start interacting with each other and the company leadership in a very different way – instead of automatically saying “yes” to all projects and getting even more burned out, they started asking questions, such as “how does this priority fit into our existing priorities” and “we just can’t take on this project without moving another one to a lower priority, so which one would you like us to move?” By using this “focus on the vital few” technique, this team was able to become more collaborative and focus on their highest priority and biggest impact projects, and ultimately be much more productive with fewer resources.

By trying these four techniques, along with others that your team may create, you can help your team be successful with tip #2: Teach your team how to do more with less in order to increase your team’s productivity despite budget cuts!

Be sure to look for next month’s edition of InSights, where we’ll explore the third and final tip: Use stress reduction techniques to reduce fear and feelings of pressure in order to increase your team’s productivity despite budget cuts!

return to top

Upcoming Workshops

Coaching Group Starting Soon:

"Conquering Chaos & Distractions: The key to achieving all you want through structured support and focus"

Would you benefit from the support and structure of a small group of professionals who want to stay on track with your intentions and goals for the rest of this year? If so, please send an e-mail to Cheryl expressing your interest in the Achieve Your Goals Coaching Group starting soon, and we will talk with you about the details!


“Elephants in the Room: Prevent a herd of unaddressed issues from stampeding your team’s success" - 2009 Teleclass Series

Wednesday, October 28, 2009

12:00 noon - 1:00 pm Pacific / 3:00 pm - 4:00 pm Eastern

During this teleclass, you will learn how to:

  • Help your team get “unstuck” and improve their relationships by creating a safe environment to express highly charged, unspoken issues
  • Initiate greater trust and change by learning how to model bringing up “elephants” with your team
  • Provide your team with a process and tools they need to bring up the elephants in a non-threatening way

For complete details with all dates in this series and to register Click Here


"Turn it up During a Downturn – How to Lead Your Team to Increased Productivity Despite Budget Cuts"

Healthcare Businesswomen’s Association – National Leadership Conference
Thursday, November 19, 2009

3:00 pm - 4:30 pm
Westin St. Francis, San Francisco, CA

Current economic times present opportunities for healthcare leaders to stretch their capacity to new levels, requiring skill mastery and tapping into deeper levels of intuition far beyond the status quo in order to thrive.

This workshop will provide insights and tools participants need to reveal their hidden capacity to not just become better leaders, but to lead more productive teams, even with limited resources. It IS possible to improve productivity, even during budget cuts.

During this seminar, participants will learn how to:

  • Improve productivity by recognizing the crucial connection to optimized team relationships -- and learning techniques to improve those relationships
  • Discover how stress is often a hidden block to team productivity and learn stress reduction techniques that shift mindsets from fear, pressure and survival mode to long term success mode
  • Develop skills to teach and lead your team to “do more with less” with newly discovered leadership capabilities

Complete details and registration information:  Click Here


"Who Moved My Stress?  Transform Stress/Pressure Into Peace and Productivity!"

Project Management Institute – Silicon Valley
Thursday, December 10, 2009

5:30 pm – 8:30 pm
Sunnyvale, CA

Do any of the following describe you?

  • Your project team achieves results, but often at the expense of team members burning out from long hours and stressful, pressure-filled work environments
  • Your team simply can’t perform anywhere near their capacity due to the continual daily stress and pressure
  • You are in transition between projects or jobs, and are feeling the stress and pressure of searching for your next position
  • You want to maintain a positive attitude but find it challenging in today’s environment

If any of these sound familiar, this session is for you!   See full details Click Here!


Team Building Events and Off-Site Meetings:

Could your team use some help to be more cohesive?
Is it time to enhance your team's relationships and productivity?

Some teams know that something isn't working, but they don't know exactly what that is or how to improve it. Some organizations hold team building seminars and employee retreats because they know it's time to enhance their teams' productivity and relationships. Do either of those statements describe you/your team? If so, and if you haven't already contacted us to discuss your needs, feel free to give us a call to see if we can help you.

We offer a variety of programs to enhance the performance of your teams as well as improve the ways in which your teams interact, so we invite you to visit our Team Building, Training and Seminar page. This is a great way to show appreciation for your team and enhance their productivity, thereby improving the bottom line for your organization!

return to top

About Goals InSight

Goals InSight helps organizations achieve their desired results in the following ways - click on any of the links for details:

return to top