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A Few Notes From Cheryl

2009 Teleclass Series:  Back by popular demand, we are kicking off our 2009 teleclass series soon! Now, more than ever, teams are in need of support to weather these uncertain times. You asked, we listened! Stay tuned for more information about our first teleclass in the series starting on April 22 called “Survival of the Leanest: Silo busting and team optimization in the face of budget cuts”.

Feature Article:  Let's begin to explore some of the upcoming teleclass topics – this month’s feature article is “Who Knows What is Good and What is Bad?” and is written to help you and your teams explore how you can begin to see this current environment from a different perspective.

Warmest regards,


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Feature Article: Who Knows What is Good and What is Bad?

During these times of change and uncertainty, I have been reminded of a story that I’d like to share with you. I invite you to read this story and see how it applies to you as well as your team. You might even consider discussing with your team how you could apply these principles to the current challenges as well as successes that your team is experiencing.

Background: Many of us label our various life experiences into “good” and “bad,” meaning there are experiences we like and those we don’t. But there are many philosophies in life, such as those from Taoist masters, that encourage us to look deeper than the initial observation. For example, as in the age old principle of yin and yang, everything has an equal and balanced opposite and is constantly shifting back and forth between the two states. The more we live with awareness of these inevitable tides, the more it seems superficial and misguided to reject some experiences on the surface as “bad” and try to hold onto others as “good.” It is said that it is better to first step back and take a moment before initially “judging” it as a good or bad occurrence -- accept the wholeness of life, and appreciate every experience for the lessons contained within, without labeling or judging.

A traditional Taoist story illustrates these teachings:

When an old farmer’s stallion wins a prize at a country show, his neighbor calls to congratulate him, but the old farmer says “Who knows what is good and what is bad?”

The next day some thieves come and steal his valuable animal. His neighbor comes to commiserate with him, but the old man replies “Who knows what is good and what is bad?”

A few days later, the spirited stallion escapes from the thieves and joins a herd of wild mares, leading them back to the farm. The neighbor calls to share the farmer’s joy, but the farmer says “Who knows what is good and what is bad?”

The following day, while trying to break in one of the wild mares, the farmer’s son is thrown and fractures his leg. The neighbor calls to share the farmer’s sorrow, but the old man’s attitude remains the same as before.

The following week, the army passes by, forcibly conscripting soldiers for a war, but they do not take the farmer’s son because he cannot walk. The neighbor thinks to himself “Who knows what is good and what is bad?” and realizes that the old farmer must be a Taoist sage.

(Adapted from: The Tao Book and Card Pack) by Timothy Freke

Questions for your team during today’s turbulent times:

  1. How might you apply this perspective of “who knows what is good and what is bad” to the daily successes and challenges your team is having? (hint: remember, diverse perspectives on a team is a significant contributing factor to high-performing teams!)
  2. As your team is perhaps changing (combining with other teams, growing, shrinking, etc.), what is there to learn about your team when you apply this perspective of “who knows what is good and what is bad”? In other words, if your team is changing, might this actually be an opportunity for a new beginning with new team members? How might you help your team view this as an opportunity, in addition to a loss (if there is one)?
  3. At both work and home, how might you utilize this principle of “who knows what is good and what is bad” to help others see additional perspectives that they might not have otherwise been open to? There is so much negativity out there in the world right now. Might using this perspective of “who knows what is good and what is bad” be a way to neutralize the negativity and, perhaps, begin transforming negativity into positivity? What a difference we could make if we all intentionally chose this perspective even one time a day. I invite you to try it!

As you can see, this is just one potential way to help your team make more intentional, conscious choices about how to include diverse perspectives in the way that you work together during these times of uncertainty. I invite you to try these concepts in your personal life as well – and notice what happens!

As always, if there is anything we can do to support your team or help them get “unstuck” in their current dynamics, feel free to contact us. Enjoy!

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Upcoming Workshops

"The New Leadership Paradigm: Using Team Dynamics to Maximize Productivity"
Healthcare Financial Management Association (HFMA) - Annual National Institute

Sunday, June 14, 2009
Seattle, WA

Health care financial management leaders are constantly challenged to achieve greater results with fewer resources. To achieve this, teams must function at full capacity! Leaders must strategically connect and align individual talent into a cohesive collective effort to tap the full potential of their teams. This workshop provides the insights needed to maximize your team’s dynamics and results -- and re-energize you to more effectively invigorate and lead your team!

During this interactive and experiential session, attendees will learn powerful new ways to enhance their leadership skills in order to more effectively lead their teams. They will also experience ways to help make their teams more cohesive in order to enable a more effective, productive, and harmonious work environment to achieve their team’s desired goals.


  • Uncover the real reasons why your team is not performing well.
  • Create a step-by-step plan to lead your team to maximum performance by enhancing relationship dynamics and productivity.
  • Design creative strategies to maintain momentum and maintain your fully-functioning team dynamics.

Complete details at  Speaking Schedule


"How To Take Back your Life and Become a More Effective Leader by Achieving Your Ultimate Work Life Balance"
California Association of Physician Groups (CAPG) - Annual Conference

Friday, June 26, 2009

San Diego, CA

Many healthcare industry leaders are burned out from the industry pressures and the pressures of working for healthcare delivery organizations. Demanding health care delivery environments means keeping up with the daily challenges of keeping up with new IT systems, staying current on more stringent and specific payer requirements, remaining compliant with ever changing regulatory issues, nursing shortages and heavier patient loads. Staff are working longer hours to keep up after the close of the business day.

These long work long hours often don’t leave industry leaders or their staff with much energy for a personal life, which may include family, friends and having fun. Because most organizations don’t offer healthcare leaders the opportunity to look at this issue of work-life balance, this break-out session will be ideal for conference attendees - you will come   qaway from the conference with a new outlook on how to take ownership in creating more balance in your life and you will have created your own action plan and support structure to achieve greater balance, ultimately creating happier more energized state of mind when you return to your office.

Complete details at  Speaking Schedule


Team Building Events and Off-Site Meetings:

Could your team use some help to be more cohesive?
Is it time to enhance your team's relationships and productivity?

Some teams know that something isn't working, but they don't know exactly what that is or how to improve it. Some organizations hold team building seminars and employee retreats because they know it's time to enhance their teams' productivity and relationships. Do either of those statements describe you/your team? If so, and if you haven't already contacted us to discuss your needs, feel free to give us a call to see if we can help you.

We offer a variety of programs to enhance the performance of your teams as well as improve the ways in which your teams interact, so we invite you to visit our Training and Seminar page.   This is a great way to show appreciation for your team and enhance their productivity, thereby improving the bottom line for your organization!

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About Goals InSight, Inc.

Goals InSight helps organizations achieve their desired results in the following ways - click on any of the links for details:

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